
Styled by the Community
Frequently Asked Questions
Is the leather stiff or uncomfortable at first?
Is the leather stiff or uncomfortable at first?
Not at all. We use a premium, supple leather that is designed to be comfortable right out of the box. While all high-quality leather shoes have a brief break-in period where they mold to your specific foot shape, the Riviera Loafer features a cushioned insole to ensure comfort from day one. Plus, you can try them risk-free with our 30-day return policy.
Will the gold hardware tarnish over time?
Will the gold hardware tarnish over time?
The signature hexagonal hardware is crafted from a durable, tarnish-resistant alloy designed to maintain its refined luster through regular wear. It provides a lasting touch of elegance that will not fade. If you are not completely satisfied with the quality, you are protected by our 30-day return policy.
Do you ship overseas?
Do you ship overseas?
Yes, we ship all over the world. We currently ship to 65+ countries. Shipping costs will apply, and will be added at checkout.
Currently Free Shipping applies on orders over 100$
How long will it take to get my order?
How long will it take to get my order?
We are currently experiencing a high order volume, all orders will be dispatched within 24-48 hours, and shipping will take around 5-7 business days depending on your location. We ship to over 65+ countries globally.
Delivery details will be provided during checkout & in your confirmation email.
What's your return policy exactly?
What's your return policy exactly?
Simple: 30 days, plain English, no fine print. If the fit isn't right or they're not what you expected, return them for a full refund.
Because trying new styles should be risk-free.
30 Day Fit Guarantee
We stand behind every piece we offer, which is why all orders come with a straightforward 30-day return policy. If it's not the right fit or doesn't meet your expectations, return it—plain English, no fine print, just timeless pieces you can trust.